Cancellation and Refunds

Registration fees are refundable, minus a $100 processing fee, if cancellation is received in writing to info@painmed.org no later than three (3) weeks before the event commencement. Under no circumstances will refunds, transfers, or credits be granted after March 12, 2025.  No cancellations will be accepted over the phone or via voicemail message.

Attendee substitutions

Attendee substitutions are allowed if notification is made in writing no later than three (3) weeks before the event commencement. A $100 processing fee will be charged. Under no circumstances will substitutions be granted after March 12, 2025. No substitutions will be accepted over the phone or via voicemail message.

Attendee no-shows

No refunds or credits will be given to “no shows.”

Attendee guests/accompanying persons

All event activities (including educational sessions, meal functions, exhibit hall, etc.) are exclusively reserved for registered attendees. Badges provided at registration are required for entrance into all functions and will be strictly enforced. Guest registration is available for the Exhibit Hall breaks, Exhibit Hall receptions, and the Saturday Night Event.

Photography and recording privileges

The American Academy of Pain Medicine reserves exclusive rights to photograph and/or record (audio and video) all event proceedings and participants for use in marketing materials, presentations, and course content reproductions (online or other). Photography and/or recording by individuals is not permitted in the scientific, educational, and business meetings during any PainConnect event, unless specifically pre-authorized by the American Academy of Pain Medicine. Individuals granted such privileges shall be properly registered at the event and issued the proper proof of privileges (press badge or other).

PainConnect modification or cancellation

The American Academy of Pain Medicine (AAPM) reserves the right to modify the event’s schedule or program, as necessary. AAPM also reserves the right to cancel this event, in which case a full refund of the registration fee will be provided. AAPM is unable to refund any attendee expenses (flight, hotel, etc.) in the case of AAPM cancellation.

Mailing list and attendee contact information

AAPM provides an attendee mailing list containing name, degree, title, organization, and mailing address to industry partners and fellow attendees; email addresses and telephone numbers are not provided. AAPM will also use a lead retrieval system in the exhibit hall. Participant badges will contain the following information: name, degree, organization, mailing address, telephone number, email address, and registration type. Attendees have the option to allow exhibitors to scan their badge or not.

Liability and insurance

The American Academy of Pain Medicine and meeting organizers cannot accept liability for personal accidents or loss of or damage to private property of participants, either during or indirectly arising from the meeting. Participants are advised to take out their own personal health and travel insurance for their trip.

Americans with Disabilities Act (ADA)

The American Academy of Pain Medicine fully complies with the legal requirements of the ADA and the rules and regulations thereof. If any participant in this educational activity has a special need, the deadline to request reasonable accommodations is March 13, 2025, at:  American Academy of Pain Medicine, 10440 Little Patuxent Pkwy, Ste. 300, Columbia, MD 21044, info@painmed.org, (800) 917-1619.